What are your super soft skill powers? What superpowers do you have that will help you interact effectively and harmoniously with other people?
Read MoreImplementing and managing employees within a call center environment can feel like a daunting task to first time managers and supervisors. We have developed our top 10 best practices to help you develop your skills in your role within leadership and call center environments.
Read MoreEach employee requires attention and focus on an individual basis to learn what drives and motivates them. Knowing who your employees are as people is a big step to successfully finding and paying your employees in the currency that appeals to them.
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